Latest signal · AI & finance
Proof changes when the buyer is a bank.
What enterprise AI buyers need to believe before a compelling demo becomes a credible purchase.
Insights · notes from the work
Short pieces on the things that decide whether a product gets bought: how it gets explained, and what a sceptical buyer is really asking when they push back. Written to be used.
Latest signal · AI & finance
What enterprise AI buyers need to believe before a compelling demo becomes a credible purchase.
The field index
What enterprise AI buyers need to believe before a compelling demo becomes a credible purchase.
When every vendor in a category has the same AI capabilities on the same roadmap, capability stops being a differentiator. Four things that still are.
What changes when the first thing that reads your positioning is a language model, and the purchase is too big to decide on one answer.
The most quoted statistic in enterprise AI is used to argue that buying AI is risky. The report it comes from argues something closer to the opposite.
Why the old accuracy-versus-transparency trade-off is disappearing, and what changes when explainability is built in from the start instead of bolted on after.
The evidence pack that turns a good demo into a purchase, and why the people who read it never watch the demo.
Seats measured how many people could log in. Nothing about that number describes what an agent does. What replaces it, and what breaks when you switch.
Regulators have brought thirteen AI-washing cases since 2024, and most of the recent ones involve claims made to other businesses. Marketing copy is now evidence.
The contract is signed and nobody is using it. Customer success gets handed the blame, but the conditions were set during the sale.
Why simple language is not "dumbing it down" when the product is technical, regulated or new.
The master deck was designed for a person in a room. Most of your material is now parsed, summarised and reassembled before a human sees it.
Half of B2B buyers now draft the internal justification before they contact a vendor. Whoever supplies the numbers they use has already won an argument.
Thirteen internal stakeholders and nine external influencers on a typical decision. Almost all of them read about you rather than meeting you.
The decisions, proof and team actions that need to exist before the campaign goes live.
A practical note on moving from what the product contains to the place it should own in a buyer's mind.
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